Returns & Exchanges
At ProjectorScreen, we want to ensure you achieve the perfect cinematic experience. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Initiate Your Request
Log in to your account or visit our online returns portal to submit a Request Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the projector or screen in its original manufacturer packaging, including all manuals, cables, and remote controls.
Ship to Our Warehouse
Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians inspect the unit for quality assurance, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing